Yes, completely. The 30-minute call costs nothing, and there’s no obligation to move forward. If we’re a fit, great. If we’re not, we’ll tell you honestly and point you to someone better suited if we can. We’d rather build a real relationship than close the wrong deal.

Absolutely. That’s what the call is for. Many clients come in knowing they have a problem but not exactly which service addresses it. We’ll ask a few questions and give you a clear recommendation. There’s no wrong answer on the form.

Within one business day, usually faster. Your call is confirmed the moment you book. If you have an urgent situation, mention it in the message field and we’ll prioritize accordingly.

If it’s a fit, we’ll send over everything you need to decide: scope, timeline, and pricing, all in one document. No hidden fees. No forced retainer lock-ins. Nothing gets started until you’ve reviewed it and signed off on terms that work for you.

Absolutely. Everything you share in the form, on the call, and throughout the engagement is treated as confidential. We don’t share or reuse client information, and we’re happy to sign an NDA before any sensitive information is exchanged. Full details in our Privacy Policy.