Business Operations
Build a Business That
Runs Itself.
Process audits, SOP development, and ongoing operational oversight, embedded inside your business.
Operations that
scale without chaos
Start with a fixed project to solve a specific problem, or go straight to a retainer for ongoing support. Either path is delivered through PiOS and reviewed monthly.
Operational Audit
A structured assessment of your operational foundations, with the ten highest-priority bottlenecks and a roadmap to fix them. The entry point for every operations engagement.
10 to 14 business days
Credited toward your retainer when you continue with PiGlobal.
Get in touch- Operational Audit report
- Top 10 bottlenecks ranked by impact
- 30/60/90-day remediation roadmap
- Baseline score and recommended tier
Ops Build-Out
The operational infrastructure a growing business needs to scale. SOPs, tools, and a complete playbook, so your team can run core operations independently.
15 to 25 business days
Final fee scales with the number of processes and tools in scope.
Get in touch- SOP library, minimum 5 core processes
- Tool stack optimisation plan
- Reporting framework and KPI dashboard
- Complete operational playbook
- Team training and handover
Preceded by an Operational Audit.
Every retainer starts with an Operational Audit, so we scope the right tier from day one.
Essential
Ongoing operational maintenance, vendor tracking, and monthly reporting. Your operations, kept running cleanly by a operations associate.
Get in touch
- Monthly SOP maintenance and updates
- Vendor register and contract tracking
- Monthly KPI dashboard by the 20th
- One-page monthly operational summary
- Quarterly review call
- Ops Associate, Manager-reviewed
Growth
RecommendedProcess optimization, cross-team coordination, and strategic operational oversight led by a operations manager.
Get in touch
- Everything in Essential, plus
- Monthly process optimisation recommendations
- Vendor strategy and management
- Monthly operational report with Manager commentary
- Cross-team coordination and compliance tracking
- Quarterly strategic ops review
- Dedicated Associate and Ops Manager pod
Advisory
Ongoing operational leadership for complex or scaling businesses. Scoped to your organization. Led by a senior advisor with an operations team. Fastest delivery.
Book a Free Call
- Everything in Growth, plus
- Fractional COO-level operational leadership
- Quarterly scaling and capacity roadmap
- SOP library governance and refresh cycle
- Tool stack and vendor oversight
- Multi-entity and new-market operational setup
Major initiatives (market entry, systems migration, restructuring) scoped and quoted separately.
How PiGlobal Operations Helps
Get the Operational Infrastructure
Every Growing Business Needs.
Know Your Bottlenecks
Build the Foundation
Stay on Track
Operations Education
Most businesses don't know which processes are actually costing them growth. We've got you covered.
Practical resources built for founders, not operations managers, so you know what to fix first.
📋
SOP Templates
🔍
Audit Checklists
📊
KPI Guides
🚀
Scaling Readiness
Why PiGlobal Operations
Get the Operational Function
Every Business Deserves.
Measurable Progress
Continued Oversight
Embedded Team
The Bottom Line
The Real Value of
Your Operations Team.
Fewer Costly Mistakes
Faster Onboarding
Decisions Backed by Data
Time Back for the Business
Ready to find your
biggest bottlenecks?
Start with an Operational Audit, or book a free discovery call to talk through what’s slowing you down.